Grand Ivy Casino Review

About Grand Ivy Casino

Even though this casino only arrived at the online gaming scene in 2016, it seems like its history goes way back. A little bit of digging reveals that while The Grand Ivy Casino runs on the White Hat Gaming platform, it is in fact owned by none other than Imperium Network Solutions Limited. Yup, the same operator responsible for reputable casino websites like Huge Slots Casino, Spin Station, Diamond 7 Casino, Miami Dice, 21 Prive Casino, Play Grand Casino, and more. This kind of background is enough to give you a boost of confidence knowing, that you’re not gambling your money away in some unknown, shady venue.

Licenses and Safety

Other than its illustrious background, your safety is further guaranteed by its license from both the UK Gambling Commission and the Malta Gaming Authority or MGA. The Grand Ivy Casino also relies on a 128-bit SSL encryption technology to ensure that your personal and financial data is safe from hackers. All the games are also tested for fairness by a third-party agency, eCOGRA - a London-based independent regulatory body for the online gambling industry.

The Grand Ivy Casino also promotes responsible gaming as shown by its partnership with Gambling Therapy and the use of features like self-exclusion, reality checks, and time-outs. Furthermore, what’s refreshing about The Grand Ivy Casino is the fact that they don’t rely on just the technology to ensure their player’s safety and security. They go one step further and assign human employees to monitor the casino for fair play and security.

Games and Software

Their gaming portfolio is clearly a nod to the classics. You won’t find any sports betting, keno, or bingo here, just pure, unadulterated casino games by over 90 premium game providers. There's an overwhelming array of slot variations like Mega Fortune, Starburst, Star Spinner, and Reel King Mega, as well as roulette, blackjack, baccarat, and poker. You can even play on a unique nine reel machine like Lucky 8 Line Slot. Besides the seamless operation and vibrant animations, the progressive jackpots on these slot machines are on a million-dollar scale!

Their live dealer suite is just as impressive with Evolution Gaming’s Blackjack Live, Monopoly Live, Super Sic Bo, and Three Card Poker as well as NetEnt’s Mega Fortune, European Roulette, and more. The amount of games can be overwhelming so it helps that you’re able to filter by title or game provider. The game section is really well-organized and easy on the eyes with tabs on the left for new games, popular games, slot games, live dealer, table games, blackjack, roulette, poker, scratch and fun, and providers.

Software Providers

As we have mentioned a few times, this casino collaborates with some of the biggest gaming providers in the world. There are 90 software providers in total, some of which you’ll find below.

• Red Tiger
• Play‘n Go
• NetEnt
• Microgaming
• Blueprint Gaming
• Inspired
• NYX Interactive
• High 5 Games
• Wazdan
• Quickspin
• ELK Studios
• Leander
• IGT
• Greentube
• Thunderkick
• Stakelogic
• Evolution Gaming
• Nolimit City
• Relax Gaming

Mobile Casino

There is no dedicated app but it actually works out better since you won’t have to download anything and it works on all mobile devices. Everything is instant play thanks to HTML5 titles so you’ll have around 200 games on your hand, pun intended. Whether you’re playing on your mobile phone or tablet, you can enjoy the same quality games like Classic Blackjack, 3 Card Hold ‘Em, Blackjack Perfect Pairs, and more. There’s a myriad of blackjack and roulette versions too including Roulette Touch, Double Ball Roulette, and Royal Roulette. There’s no shortage of slots with player-favorites Star Burst, South Park, Mega Fortune, and Justice League. Functionality-wise, everything works like a dream, with large buttons, easy navigation, and an optimized cashier for seamless transactions.

Bonus and Promotions

Consistent with its high-roller vibe, this casino offers a massive welcome bonus where you can get as much as £1,500 plus 100 bonus spins! Before you get too excited though, take note that this welcome bonus comes in three parts:

• 1st Deposit: 100% match bonus up to £300 plus 25 bonus spins on Star Burst.
• 2nd Deposit: 25% match bonus up to £800 plus 50 bonus spins on Aloha Cluster Pays.
• 3rd Deposit: 50% match bonus up to £400 plus 25 bonus spins on Gonzo’s Quest.

There are a few things you need to remember. There’s a minimum deposit required of £20, deposits made through Skrill and Neteller are not eligible. You will also need to wager the bonus money, deposit, and bonus/free spins 35x before you can withdraw your funds. If you try to make any withdrawals before the wagering is completed, your bonus will be voided. You have 30 days to complete this playthrough to claim your bonus and spins. In addition, The Grand Ivy Casino will also get you started on their Loyalty Program with a generous 500 points.

Other than the welcome bonus and loyalty points, The Grand Ivy Casino is also giving away as much as £30,000 in cash prizes, as well as cool gadgets and gizmos.

Deposits and Withdrawals

Other than the logos near the footer section, there wasn’t much information on accepted payment methods which proved to be somewhat frustrating. No worries, we did our homework so you won’t have to! Here’s a list of accepted payment options for deposits and withdrawals.

Deposits: Paysafe Card, Bank Transfer, MasterCard, Neteller, Visa, Skrill
Withdrawals: Skrill, Bank Transfer, Neteller, Visa

Customer Support

There’s no FAQ section but they do offer 24/7 customer support via live chat and email. We tried their live chat button and there wasn’t any queue, the agent that assisted us was also professional, knowledgeable, and friendly. Email support wasn’t too shabby either. We sent an email to support@grandivy.com and received a response in less than half an hour. If there’s something to gripe about, it’s that you can’t contact their support team by phone.