Grosvenor Casino Review

About Grosvenor Casino

Running an online casino may be an entirely different ballgame but with over 50 land-based casinos under its belt, Grosvenor Casino already has a solid footing compared to others in the industry. In fact, they have reaped tons of awards including Casino Operator of the Year at the 2013 International Gaming Awards!

Grosvenor Casino belongs to the Rank Group - a leading multi-channel casino operator in the UK. It is known for two other major brands besides Grosvenor - Mecca Bingo and Enracha. According to their Linkedin profile, they have over 140 retail locations across the UK and have a 2023 target revenue of £1 billion.

Licensing and Safety

As we have previously mentioned, Grosvenor Casinos is licensed and regulated by both the UK Gambling Commission and the Alderney Gambling Control Commission. Owning a license from the UKGC should give you peace of mind, knowing that your information is safe and that you will be treated fairly. In fact, Grosvenor Casino utilizes Verisign technology to safeguard your personal data. There’s a lot of money involved in gaming so it’s comforting to know that they use only the best technology in terms of online security.

Games and Software

Slot junkies will have a field day here, as Grosvenor Casino offers hundreds of slots with varying themes ranging from ancient Egypt and Lucky Leprechauns to popular game shows and iconic Hollywood films. Their game selection includes the originals like Atlantis, Luck of the Irish, and Elephant King as well as new and exciting games like Genie Jackpots Wishmaker, Skeleton Key, and Eye of Horus. A lot of these games offer free spin rounds so it’s great for anyone hoping to have some fun without staking a lot of cash from the get-go. Newbies also won’t have a problem getting started, since each game comes with instructions so you won’t have any trouble figuring things out.

In addition to the online fruit machines, Grosvenor also offers a decent variety of table games. You’ll get to play several variants of Roulette and Blackjack as well as Craps and Bacarrat. This is great, because it changes the look of the table and keeps things fresh even on long sessions. Poker fans will also enjoy tailored promotions and bonuses along with an intensive tutorial for those ready to take things to the next level.

Grosvenor also combines the excitement of a real brick-and-mortar experience with the convenience of playing at home through its Live Casino tab. Here, you’ll get a more interactive experience as you play Roulette, Blackjack, Baccarat, Poker, and Game Show live. There’s no need to download anything, games are played in real-time and with real-life dealers who’ll be more than happy to explain any of the games to you. There’s also a dedicated online chat, should you need further real-time assistance.

Here are a few samples of their live casino games:

Live Roulette:

• Live Roulette
• Immersive Roulette
• Lightning Roulette
• Classic Roulette
• Speed Roulette

Live BlackJack:

• Live BlackJack
• Free Bet BlackJack
• Power BlackJack
• Infinite BlackJack
• Platinum VIP
• Speed BlackJack Live

Game Shows:

• Crazy Time
• Monopoly Live
• Mega Ball
• Deal or No Deal
• Dream Catcher
• Lightning Dice
• Baccarat
• Live Baccarat
• Lightning Baccarat
• Speed Baccarat A / B
• DragonTiger Live
• Baccarat Squeeze
• Super Sic Bo

Poker:

• Casino Hold ‘Em
• Ultimate Texas Hold ‘Em
• Stud Poker
• 3 Card Poker
• Side Bet City

Software Providers

Grosvenor Casino has a user-friendly and responsive website with slick graphics and contemporary design, thanks to its long list of reputable software providers like Microgaming, Netent, Evolution Gaming, Playtech, IGT, and more. Below is a complete list of their current software providers.

• Aristocrat
• Ash Gaming
• Bally Technologies
• Barcrest
• Bede Gaming
• Blueprint Gaming
• Cryptologic
• Electracade
• Endemol Games
• Evolution Gaming
• Games Warehouse
• IGT
• Microgaming
• Netent
• NextGen
• Novomatic
• OpenBet
• Playtech
• WMS

Grosvenor Mobile Casino

All the games in Grosvenor Casino are available in Instant Play browser format so you can access them directly from your mobile browser. However, if you prefer using the app version, you can download it from Google Play or Apple Store. You should have no problem playing your favorite games on your phone or tablet but due to technology and screen limitation, you can expect minor differences compared to the full site. For one, the game organization is different and some information and graphics are missing. Still, it has a 4-star rating in the App store which says a lot, considering that most online casinos don’t even have a dedicated app to begin with.

Bonuses and Promotions

You might find Grosvenor Casino’s welcome offer extremely underwhelming compared to other casino operators. As of this writing, when you make a minimum deposit of £20, you’ll get a maximum bonus of £30. This might be disappointing at first glance but when you think about it, the wagering requirement is 30x so it’s easier to get your hands on it. Other operators have unfeasible play-through and sky-high wagering requirements of up to 35x. In addition to the welcome bonus, you can check the Promos tab for scheduled and recurring promotions where you can win cash prizes, free spins, and other exciting rewards.
Full T&C Link.


Payment Methods

As of March 27th last year, Grosvenor Casino stopped accepting credit card deposits following the new regulation set by the Gambling Commission. Right now, you can register the following payment methods to fund your account:

• Debit Card
• VISA Checkout
• Prepaid Card
• PayPal
• Paysafecard

Customer Support

While doing this review, we had to confirm some information and made full use of their Live Help section. Although there’s a live chat applet the pops up on a separate window, we got most of our questions answered by simply typing it in the FAQ tab. If you don’t find what you’re looking for, you can get ahold of chat support almost immediately. The email support team is also available 7 days a week from 7 am to 10:15 pm.