Playzee Casino Review

About Playzee Casino

Only just launched in 2019, Playzee is the latest brainchild of the White Hat Gaming business. The firm operates over 20 different online casinos throughout its global operations, including Grand Ivy casino. They are all vastly different, however, with the main character of this version, a wild scientist named Zeegmund, giving the website a fun twist over the classic and composed nature of its sister site.

Licenses and safety

With Playzee casino, you can be guaranteed to be in good hands as the operator is fully licensed and vetted by both the UKGC and the Malta Gaming Authority.

The UKGC makes operators meet a strict set of criteria in the form of player safety and responsible gambling, and continually audits them to make sure they’re playing within the rules. In line with that, Playzee partners with the GamCare organisation to ensure players have access to help if they see the signs of problem gambling.

The website is also secured by the use of SSL encryption technology from leading security service provider, GeoTrust. This means that any information you input into the site will be safe from hackers and you can guarantee that it will remain private. These facts mean that Playzee is a safe and trustworthy online casino.

Games and Software

This website boasts to offer over 1,000 games, which is a hugely impressive number right off the bat. The majority of the titles are slots, which is fairly standard in the industry these days. There are a few reasons for this, not least because of their popularity in general but also because of the number of different companies out there that specialise in their production. More and more titles are being launched almost on a weekly basis, and this operator promises that Playzee games will include as many of them as possible.

These are coming from industry powerhouses like the ubiquitous Microgaming and Play’n GO. These firms bring you what are probably the most famous slots like Mega Moolah and the Rich Wilde and the Book of Dead series respectively, which can of course be played at this casino. Don’t be fooled into thinking that slots are the only thing you can play. Alongside all the slots are the ever-popular table and card games like blackjack and video poker. There are a solid number of different blackjack variants for you to try out, which offer the highest Playzee payout rates, as well as some interesting poker variants. However, there is only one roulette variant, which is a little disappointing. It is, however, a fantastic game that is fully mobile-optimised, so that’s a great option to play.

Game selections are as follows:

Table Games – 79
Slots – 900+
Video Poker – 10
Jackpot - 29
Live - 14

Software Providers

Playzee Casino use Net Entertainment software for their instant play casino and also include a selection of: Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 by 2 Gaming, Aristocrat, Leander Gaming and NYX.

Mobile Casino

There is a pretty good degree of mobile functionality on Playzee Casino’s site, which is perfect for those of you who want to play on the move. Not everyone wants to sit at their desks all day, so if you’d prefer to play on the go via smartphone or tablet then that’s easily done.

Although they have a mobile site, there is no dedicated Playzee app at this moment. To be fair, there is no really a need for an app in this day and age – as you can still find the same level of excitement from within your device’s browser.

Bonus and Promotions

New players at Playzee will receive a 100% match on their deposit up to £300 in addition to 100 bonus spins and 500 bonus points.

To start claiming the matched funds, you will need to first deposit a minimum of £20. The 100 free spins will be delivered in 10 daily increments of 10 spins. Players must wager with the bonus fund 35x before they can withdraw a payout. This is a relatively standard requirement, with some sites even requiring up to 50x.

There are a number of other important terms and conditions that are worth understanding before claiming this bonus. Firstly, once players have been given their 10 daily free spins, they only have until 11.59 PM of the same day to use them. Spins will be revoked if they are not used before this time.

Also, wins from free spins are capped at £50 and are credited as bonus funds. This means they will be subject to further wagering requirements before they can be withdrawn. As for what games count towards the wagering requirement, Playzee casino stipulates that each game contributes to this amount differently.

For example, table games don’t count toward the wagering requirement, though about 80% of the slot titles do. For this reason, it’s important to do your research on how each game will affect these wagers before you play. As for the validity of these funds, they must be used within 30 days of receiving them or they will expire.

Additional promotions mostly center around the awarding of ‘Zee Points’, which are loyalty points that are awarded based on how much you play. Some days will see some games offering more Zee points, which in turn can be cashed out to receive bonus funds. Keep in mind too that maximum bets from bonus funds is £5.

Deposits and Withdrawals

In another sign that Playzee is a trustworthy and accessible online casino, there are plenty of different payment options that players can use to withdraw and deposit their funds. Players can use digital e-transfer options like PayPal, Neteller and Skrill.

In our past reviews we’ve seen a number of casinos that limit payment options to only two or three options, so this variety is great to see. However, it’s worth knowing that different options may have different deposit minimums, or take longer to process. Thankfully, Playzee casino charges no transaction fees no matter how you choose to pay.

Deposit options: Visa Electron, Maestro, PayPal, Trustly, Neteller, Paysafecard, Skrill, Boku, Bank transfer
Payout options: Bank transfer, Visa Electron, Maestro, Skrill, Neteller, PayPal

The payouts are expected to take between one to three business days to process. In the case of bank transfers, the minimum deposit amount is £30. The only currency that withdrawals and deposits can be made in is Great British Pounds.

When you sign up for an account with Playzee, it is a legal requirement that you use a payment account that belongs to you. This is a part of strict anti-money laundering directives set by European regulating authorities. If it is discovered you are using a payment method that isn’t yours, it could result in the suspension of your account.

Customer Support

If customers have any issues using the casino, they can reach customer support through email or the live chat service. What we like to see most are casinos that offer round-the-clock, 24/7 customer support. Fortunately, Playzee casino does just exactly this, with support options available in seven languages!

For those whose enquiries don’t require an urgent response or need a detailed explanation, we recommend using the email option. For those who need immediate assistance for issues such as payout problems, the live chat can be promptly accessed by clicking on the blue chat icon in the bottom left of the page.

We do suggest that before players reach out to customer support, they check the FAQ list. This can be found by clicking the question mark chat bubble at the top right of the page. This can be the fastest way to find a response to common queries, whether it’s to do with troubles with withdrawals or general account information.

Unfortunately Playzee Casino does not offer a UK Freephone customer support option.